When a business has a plumbing emergency, every hour counts
A backed-up restroom or a burst line in a shop, restaurant or office can mean lost sales and a closed door. If the problem is water, close the main shutoff. If it is sewage, stop using fixtures and keep customers away from the area. Then call.
Our 24/7 line takes commercial calls, including nights and weekends. Tell us what kind of building it is, whether you rent or own, and who can authorize work, since that speeds up the approval step.
The kinds of buildings we handle
Commercial plumbing is the same physics as residential, with higher stakes and bigger loads.
Shops and offices.
Restrooms, break rooms, water heaters and drain lines.
Restaurants and food service.
Grease-laden drains, floor drains and hand sinks. Jetting is common.
Multi-unit buildings.
Shared risers, main lines and water heaters that serve several units.
Warehouses and light industrial.
Floor drains, utility sinks and water lines supplying equipment.
We do not do fire suppression, medical gas or specialized process piping.
How a commercial service call works
Business calls need a clear chain of decisions.
- 1
Triage by phone.
We ask what is happening and decide whether to dispatch immediately.
- 2
Diagnose on site.
The plumber finds the cause and explains whether it is a repair, a cleaning or a bigger problem.
- 3
Clear price and authorization.
Because several parties may be involved, we state the price clearly so the right person can approve it.
- 4
Repair and document.
After the work, the plumber explains what was done so you can pass it to the landlord or insurer.
Business plumbing down?
Shut off the water or stop using fixtures and call. The 24/7 line is open.
Who usually pays for what in leased space
Leases differ, so check yours. This is a general pattern.
| Problem | Often the tenant | Often the landlord |
|---|---|---|
| Clogged fixture in your suite. | Yes, unless caused by building defects. | Sometimes. |
| Main line blockage. | Depends on the cause and the lease. | Often. |
| Burst supply line in a wall. | Depends on the lease. | Often. |
| Water heater serving your suite. | Depends on the lease. | Often, if shared. |
Photograph damage and notify the landlord quickly. Ask the plumber to document what they found.
What business owners in and around Roy deal with
Roy sits along the Wasatch Front, near Hill Air Force Base, with a mix of retail, light industrial and small office space. Many of these buildings were built from the 1960s through the 1990s, and their plumbing reflects it: older cast iron drains, galvanized lines and water heaters that have been patched for years.
The city's water plan reports 60 to 90 psi delivery pressure, and a commercial building with older fixtures can feel that load. A pressure reducing valve and a working expansion tank are inexpensive protection. Winter cold also matters for buildings with unheated back rooms, so check exposed lines before the first deep freeze.
How to prepare your business for a plumbing problem
A little preparation shortens any emergency.
- Mark the main shutoff and tell every shift where it is.
- Keep the landlord and the plumber contact handy.
- Post a sign near restrooms for reporting problems.
- Schedule grease line cleaning if you cook.
- Keep photos of fixtures and rooms for insurance.
What decides the price of a commercial job
Business property policies vary on water and backup damage. Photograph everything and notify your insurer and landlord.
Maintenance that keeps a business open
Most commercial plumbing emergencies have a warning sign that was ignored for weeks: a slow floor drain, a water heater that rumbles, a toilet that runs overnight. A simple walk-through each quarter catches most of them. Check shutoffs, look under sinks and note any new stains on ceiling tiles.
For restaurants, a grease line cleaning schedule is the single best investment. For offices and retail, a yearly look at the water heater and the main shutoff prevents the worst surprises. We can set up a schedule that fits your hours and keeps work out of your busiest times.
What to do before help arrives at your business
Protect people first, then property.
- Keep staff and customers away from wet floors and sewage.
- Close the main shutoff if water is running.
- Do not use electrical equipment standing in water.
- Post a caution sign and rope off the area.
- Photograph the damage and tell your landlord or insurer.
Business plumbing, related pages
Restaurants and shops often need hydro jetting for grease lines and drain cleaning for floor drains, and a failed water heater in a back room is covered under water heater repair. We serve commercial customers in Ogden and the nearby corridor.
Questions about commercial plumbing
Yes. Our dispatch line is open 24/7 for emergencies, including nights, weekends and holidays.
Yes. Grease line cleaning, water heater service and backflow related tasks can be scheduled so they do not interrupt service.
It depends on your lease. If you are unsure, call us and we will explain what the plumber found so you can call the landlord with specifics.
Yes. Heavy grease loads are a common cause of commercial backups, and cleaning or jetting on a schedule prevents most of them.