Emergency plumber in Roy, available 24/7
A plumbing emergency does not wait for business hours. A supply line can let go at 3 a.m., a main line can back up on a Sunday, and a water heater can start leaking on a holiday. Our dispatch line is staffed 24/7 so you reach a person who can start sending help, not a voicemail box.
When you call, tell us what you see, where the water is, and whether you can reach the main shutoff. We use that to decide whether the problem is an emergency plumber call tonight or a same-day appointment when available. Either way you get a clear price before work starts.
What to do in the first ten minutes of a plumbing emergency
These four steps limit damage while an emergency plumber is on the way. They are safe for most homeowners and do not need tools.
Shut off the main water.
Close the main shutoff valve, usually where the line enters the house near the water heater or in the garage or basement. Turn it clockwise until it stops.
Stop using drains.
For a backup, stop running sinks, showers, dishwashers and washing machines so more water does not push into the line.
Keep power away from water.
If water is near outlets, appliances or a panel, stay out and turn the breaker off only if you can reach it dry and safely.
Call the 24/7 line.
Call (385) 488-1892, describe what you see, and move valuables out of the wet area while you wait.
A sixth step costs nothing: take a few photos of the water and the damaged area before cleanup, since your insurance company may ask for them. If you smell gas, leave the building and call the gas utility or 911 before you call a plumber.
Water running right now?
Shut off the main, then call. A plumber can start the diagnosis today.
What Roy homes tend to need, by age of the house
Roy grew from roughly 800 people in the early 1940s, when Hill Field opened nearby, to about 24,600 by 1990, according to the Utah History Encyclopedia. That means a lot of housing from different building eras, each with its own plumbing habits. The table below is a general guide, not a survey of any one street.
| Era the home was built | Pipes often found | Common problem | What to check first |
|---|---|---|---|
| 1940s to 1960s. | Galvanized steel supply, cast iron or clay drains. | Low pressure, rusty water, slow main drain. | Sewer camera inspection and a repipe estimate. |
| 1970s to mid 1980s. | Copper supply, plastic drains. | Pinhole leaks, tired water heaters. | Leak detection and water heater condition. |
| Late 1970s to mid 1990s. | Some homes carry gray polybutylene supply pipe. | Sudden fitting failures. | Identify the pipe, then plan a repipe before it fails. |
| Mid 1990s to today. | PEX or CPVC supply, PVC drains. | Fixture leaks, water heater age. | Fixture and line installation done to plan. |
Treat the era column as a starting point. Pipe material is something a plumber confirms by looking, and we do that during the diagnosis.
How the water system around Roy affects your plumbing
Roy City runs its own culinary water system. According to the city's 2024 water conservation plan it draws on four city wells and buys additional treated water from the Weber Basin Water Conservancy District, serving about 40,000 people across roughly seven square miles.
Delivery pressure at homes is generally between 60 and 90 psi, which is on the high side. High pressure is hard on water heaters, toilet fill valves and supply lines, and a plumber can test it with a gauge on an outdoor spigot.
The same plan explains that new city water lines are mostly PVC because of corrosive soil concerns. That is a clue for homeowners with older buried metal lines on their own property, since the soil that worries the city can also wear on private pipe. Outdoor irrigation water in Roy comes from a separate system run by the Roy Water Conservancy District, so a soggy yard does not always mean a leak in your drinking water line.
Weber Basin's published water quality report lists hardness of 10 to 18 grains per gallon for the water it supplies. Roy blends that supply with its own wells, so the number at your tap depends on the mix. Hard water leaves scale in water heaters and tankless units, which is why we talk about flushing and softener sizing on those jobs.
Landmarks and roads we use to find you fast
When you call, the nearest cross street, such as 1900 West or 5600 South, speeds up dispatch more than a general description of the neighborhood does. Both are major streets in Roy.
Beyond Roy, we dispatch to Riverdale just east, West Haven to the northwest, and Ogden, Clearfield and Layton along the I-15 corridor. Each of those towns has its own page with the housing, water and local details that matter there.
What to have ready when you call about a Roy plumbing problem
A good first call takes two minutes when you have a few details ready.
- What you see or hear, such as water on the floor, a gurgling drain or no hot water.
- Where it is in the house and whether the water is still running.
- Whether you could reach and close the main shutoff valve.
- The age of the water heater if the problem involves hot water, which is printed on its label.
- The nearest cross street, such as 1900 West or 5600 South, plus your ZIP code.
None of this is required. If you do not know an answer, we will walk you through finding it.
Questions people ask before they call
Yes. Our dispatch line is open 24/7, including nights, weekends and holidays, so a burst pipe at 2 a.m. gets the same answer as a clogged drain at noon. Call us and describe what is happening. If water is actively running, shut off the main valve first, then call.
Yes. After the plumber diagnoses the problem you get a clear price, and the work begins only after you approve it. If the plumber finds something different once a wall or drain is open, the price conversation happens again before more work is done.
Utah licenses plumbers through the Division of Professional Licensing. You can look up any license on the state's online license verification page using a name or license number. It is a good habit with any plumber you let into your home, including us.
We serve the 84067 ZIP code in Roy. We also dispatch to Riverdale, West Haven, Ogden, Clearfield and Layton, and we take calls from smaller neighboring communities such as Hooper, Clinton, Syracuse and Washington Terrace.
Generally the city is responsible up to its meter and you are responsible for the line from the meter into your home. A running meter with every fixture off points to a leak on your side, and leak detection can locate it. If you are unsure, call us and we will help you work out which side the leak is on.
We focus on residential and light commercial plumbing. We do not do electrical work, roofing or structural repair, and we will tell you plainly when a problem needs another trade, such as an electrician for a water heater that keeps tripping a breaker.